Over the next 5 years, the retaining of employees and customers will become an even greater source of competitive advantage for businesses.

If an organisation gives its employees and customers a great experience, they are less likely to leave.

The RBX Index:

  1. Measures the experience journey of employees and customers using a single metric

  2. Directs leaders to take action in advance of events

  3. Correlates the insights to the financial performance of the organisation

  4. Allows organisations to benchmark themselves across sectors


These are some of the latest RBX Index scores (out of 100) by sector.

What will you score?